City of Livonia Encourages Residents to Sign Up for New Emergency Alert Notification System

Hello Livonia!

Following a thorough evaluation and review of alerting systems, the City of Livonia has implemented CodeRED, a high-speed emergency mass notification service provided by OnSolve, LLC.

The CodeRED system will serve as the backbone of Livonia’s emergency planning and communications outreach to both citizens and staff. The system sends telephone calls, text messages, emails and posts to social media channels to inform residents of emergency alerts, advisories and notifications. CodeRED was selected for its reliability and accuracy, as well as the system’s widespread adoption rates across the U.S., including its use by State of Michigan emergency management.

CodeRED’s robust notification system will provide Livonia officials with a reliable, easy-to-use interface to quickly deliver critical information to our citizens during emergencies. We are eager to use this innovative technology to enhance our emergency preparedness plans. We anticipate using the system to notify residents of weather and public safety-related notifications.

I encourage all Livonia residents to visit LivoniaCodeRED.org and enroll their contact information including cell phone numbers, text and email addresses. No one should automatically assume they are in the emergency contact database. 

Signing up is EASY!

Option 1. Sign up for Livonia CodeRED online at LivoniaCodeRED.org and create a managed account

Option 2. Via a mobile phone by texting LIVONIAALERTS to 99411 and visiting the provided link that comes in a response message

Option 3. Via phone at (866) 939-0911 ext. 2

This system will provide added functionality for Livonia residents. CodeRED allows residents to choose to receive automated phone calls when emergency alerts go out, making sure we have a more inclusive emergency alerts program. Residents can still choose to receive alerts by email or text message.

CodeRED will become the exclusive emergency alerts platform used by the City beginning Feb. 1, 2022. Existing Nixle users will be notified of this transition and are encouraged to sign up with CodeRED as soon as possible.

For questions, please read our FAQs on our Livonia CodeRED webpage.

Brian Kahn
Director of Emergency Preparedness

Our apologies if you have received multiple emails regarding CodeRED. In an effort to be sure we reach as many residents as possible, we have sent this message to several different email lists. If you receive it more than once, it is because you have subscribed to more than one City alert. Please disregard any duplicate emails. Thank you for your understanding!